[NYC Pic via Flikr]
The city of NY is upgrading its 311 (municipal info) and 911 (emergency services) to allow new yorkers to submit pictures. In the words of Major Bloomberg:

New Yorkers can also now upload photos and videos to help us improve
the delivery of non-emergency services such as filling potholes,
cleaning up graffiti in City parks [...]

Receive, Hunt, Do
The history of the Web is a transition between these phases:
Back in the mid-1990s, most people were happy to “receive” information on the Web. Content (meaning Web sites) was king, and so AOL, EarthLink (ELNK), and marketers responded by trying to create “sticky” Web portals where people would spend long stretches, returning often. [...]

Why do remote controls still ask you for the number of a TV channel?
It would seem that remote controls as interfaces are falling behind in usability with the deluge of 1000s of cable channels, VOD and DVR options….
I want:- a small wireless keyboard or touchscreen- and/or speech recognition- semantic search by actors, genre, recently [...]

After a full work day in front of the computer, the last thing I wantto do when I get home is use the laptop. Bet you often feel the same.
In our intense digital world we need to be able to disconnect, atleast a little bit, at least sometimes and computers can beused for fun and [...]

[Jeff Bezos via Flickr]
Great quote from a Portfolio.com interview with Jeff Bezos discussing one of the reasons why the Kindle is so successful:
The No. 1 feature is that it disappears. When you’re in the middle of reading, you don’t notice the ink or the glue or the stitching or the paper—all of that disappears, and [...]

Tonight I am trying to follow primary election results online as my cable box from Time Warner keeps rebooting itself.
I am disappointed to see that CNN.com is not broadcasting the same feed as they do on TV, I miss the “best political team in TV”
Instead they have a rather boring online-only live feed [...]

Watching the NH primary results yesterday, one thing became clear that is true both in politics and web design: don’t trust what the user tells you they want from your product, but what they actually do when faced with the product.
The same way asking voters for intended vote is not an accurate science, don’t expect [...]

Yes, it is that Nostradamus time of the year when experts, pundits and amateurs enjoy looking into a crystal ball and venturing what the next year will bring to New Media.
It’s fun and it’s silly, so following from my somewhat successful forecast of 2007 ( here and here), these are some initial thoughts on what [...]

You know it is that Holiday time of the year when in seven days you get seven shopping catalogs in your mail…
I have started testing Catalogchoice, and it might be just what I needed: a slick, easy way to stop receiving unwanted catalogs. Setting up a free account is a breeze, and the ajax menus [...]

I guess I came across flightstats.com around the time of the infamous JetBlue Valentine’s Day debacle earlier this year.
I was looking for a place to check flight departure status and was not satisfied with JFK’s website. Through a Google search I landed at flightstats.com (no pun intended) and found three features that really got me [...]